Customer care

Our diverse capabilities

Our system is a comprehensive financial services solution that connects and simplify banking features digitally. We seek to widen the Maalipot by being available 24/7, giving you and your business advanced money features to boost your imagination.

Individual accounts

You should be in position to reach out to us via the different social media, direct lines or WhatsApp . The issues will be resolved in 48 hours from the time of reporting

Non Individual accounts

Before contacting us, make sure you are the account owner or authorized user of the account. It is important that on behalf of your company, you send an email first.
Email us at [email protected]

Take an online survey

Still Have Some Questions Left?

Call us or WhatsApp: +256 740 685 051

Alternatively ,visit our offices on Tuesday

Contact Us

Maalicard is a Neo Bank that provides an online wallet called Maalipot, in combination with the MaaliCard a prepaid ATM Card. The Maali ecosystem addresses the unbanked and gives users access to payments, deposits, savings, microloans, and insurance services in partnership with other third service providers.

Head Office

Plot 112- 115 Bunyonyi Drive, Akamweesi Apartments Suite 18

Tel: (+256) 755 685 051


Tel: (+256) 414 532 393

[email protected]


[email protected]

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