Customer information

It is important for you as an account holder to be aware of your rights as a consumer and user of the MaaliCard services. Maalicard Limited has internal policies and procedures that govern the operation of services and also pre-determine the resultant outcomes. As an organization we have tried to pre-examine a number of situations in order to mitigate any risk or problems that may occur. In addition to the internal policies, we have adopted a number of international industry guidelines in the design and operation of the services. Therefore as a company, we do not guarantee 100% proof of fraud if you do not do your part in safety and protection

Verification

Before transacting on the Maalipot, your account will be verified with a one-time pin (OTP), this will be delivered in a text message or Voice Message

Data Protection

As part of our commitment to your satisfaction; we have published a data security policy that protects your personal data, transaction , passwords, this is downloadable on the website.

Account Protection

Avoid entry from unauthorized users, enable the two -factor authentication on your maalipot web account . It is a secure way to avoid intruders. This provides double protection.

Regulations and lisensing

Maalicard is a registered business entity under the laws of the Republic of Uganda and is also regulated by the affiliated bodies such as Uganda Microfinance Regulatory. Authority

Password Protection

Avoid entry from unauthorized users, enable the two -factor authentication on your maalipot web account . It is a sure way to avoid intruders. This provides double protection.

Exchange of information

Maali may not share your information unless the purpose of sharing is aimed at enabling you to receive a given service you have requested for in good faith and is inline with our regular business.

Liking what we do ,Follow us on the following Social Media Channels